Dayclaim · Help
Dayclaim Support
Answers to common questions. If you're still stuck, email us at [CONTACT EMAIL] and we'll help.
Alarms
My alarm didn't ring. What should I check?
- Open Dayclaim. If you see "Let Dayclaim ring", tap Allow alarms. Without it, iOS can't ring Dayclaim alarms.
- Check that the alarm is switched on in Dayclaim and that the next ring shows the time you expect.
- Turn your iPhone's volume up. Dayclaim alarms ring even on Silent, but the volume still matters.
- After an iOS update or a restart, open Dayclaim once so it can check your alarms.
For anything important, like a flight or an exam, also set a second alarm you trust.
Why did the alarm ring again after I stopped it?
If you stop an alarm from the Lock Screen without finishing the mission, Dayclaim rings again 2, 4 and 6 minutes later. Open the app and finish the mission to stop the backups.
What is the "Still up?" check?
A few minutes after you finish a mission, Dayclaim asks you to tap once to show you're awake. If you don't, it rings again. You can change or turn it off in Dayclaim's settings, under Alarm.
I can't finish the mission. How do I stop the alarm?
Use the emergency exit on the mission screen. You get a few each month. Use one whenever you must.
Can I pause alarms while I'm on holiday?
Yes. Turn on Vacation in Dayclaim's settings and your alarms stay quiet until you're back.
App rest, Night Lock and Focus
How does app rest work?
Choose apps when you edit an alarm. They stay resting until you finish your morning mission. Night Lock rests them from bedtime, and Focus rests them for a set time during the day. You can always end a lock with the emergency options in the app.
Dayclaim Pro
How does the free trial work?
New users get every Pro feature free for 7 days. Nothing is charged unless you choose to buy. After the free trial, the free version stays and your alarms keep working.
I bought Pro. How do I get it back on a new iPhone?
Open Dayclaim, go to Settings, then Dayclaim Pro, and tap Restore Purchases. Use the same Apple Account you bought it with. Family Sharing members get Pro too.
Is Dayclaim Pro a subscription?
No. It's a single one-time purchase through Apple.
How do I ask for a refund?
Apple handles payments and refunds. Go to reportaproblem.apple.com, sign in, and choose Dayclaim.
Your data
Where is my data stored?
Only on your iPhone. Dayclaim has no account and we can't see your alarms or history. Your normal iPhone backup (iCloud or your computer) includes it, so it moves with you to a new iPhone.
How do I delete my data?
Delete Dayclaim from your iPhone. That removes everything it saved. We don't hold a copy.
Contact
Email [CONTACT EMAIL]. Please include your iPhone model, iOS version and what happened. We usually reply within a few days.
See also the Privacy Policy and Terms of Use.